RailEnquiry

  Indian Railways News  / Rail Europe to conduct training sessions for Indian travel agents next month

In order to increase product awareness and educate the Indian travel agents about its products and offerings, Rail Europe India will conduct a series of training programmes for retail agents, Global Sales Agents (GSAs) and their sub-agents across India from October 5 to October 23, 2012. The sessions will be conducted by Jason Tarabo, Trainer, Rail Europe Head Office, Paris, in Mumbai (October 5-10), Delhi (October15-18), Bengaluru (October 19-20), Kolkata (October 11), Hyderabad (October 22) and Chennai (October 23). Rail Europe will also be organising a training session in Dhaka, Bangladesh, which falls under the market purview of Rail Europe India Pvt Ltd.Kunal Kothari, Executive Director, REIPL, said, “This is the first time that we have planned a series of training programme for agents in India, keeping in mind our ‘India Focus’ initiative. Only when agents are informed about our various products, they can promote them and advise buyers appropriately.”Kothari added, “The training requirements of a GSA and their sub-agents are different from those of a retail agent. The GSAs and their sub-agents have our unique ticket booking and printing distribution system called ‘Euronet’ installed at their respective offices. So training for such agents would involve products as well as ‘Euronet’ education.”

  Indian Railways News  / Railways’ caution on buying e-tickets

Railways have asked the passengers not to buy e-tickets issued between 8 a.m. and 12 noon from agents.If anyone is found travelling with e-tickets issued by agents between 8 a.m. and 12 noon, penal action will be initiated under the Railways Act and the tickets will be cancelled. The website,www.irctc.co.in, is open exclusively for individual users from 8 a.m. to 12 noon, according to Railways.The passengers should verify whether the agent outlets are authorised before booking e-tickets. The details of authorised agent outlets are available on the IRCTC website. The passengers have been asked to fill up the booking/cancellation request and insist that the mobile number is fed into the system correctly. An SMS will reach the mobile number from IRCTC immediately as confirmation of booking. This SMS serves as a valid ticket which can be shown to the TTE along with the proof of identity (in original) during travel. A printout is not necessary. If a printout is taken, it should be ensured that the name, address and contact number of the principal agent is printed on it. The passengers have been asked to insist on a receipt for bookings/cancellations.e-tickets can be cancelled through the same agent outlet without any additional service charge. If the agent demands more than the prescribed service charges, complaint can be lodged atagentcomplaint@irctc.co.in(011-23475962) orcare@irctc.co.in(011-39340000).

  Indian Railways News  / AUGMENTATION OF TRAINS

T.No.12661/12662 Chennai Egmore – Sengottai – Chennai Egmore Podhigai Express trains will be permanently augmented by 1 AC 3-tier and 1 Second Class Sleeper Coaches.
T.No.12661 Chennai Egmore – Sengottai Podhigai express will be augmented with effect from 15.9.2012 ex.Chennai Egmore and T.No.12662 Sengottai – Chennai Egmore Podhigai express will be augmented with effect from 16.9.2012 ex.Sengottai.

  Indian Railways News  / Assault: Superintendent, TTE remanded

The Chief Judicial Magistrate Court at Ottapalam on Wednesday remanded the Superintendent of the Trivandrum-Nizamudeen Rajadhani Express and a TTE to 14 days in judicial custody for assaulting two business partners and the police at the Shoranur railway station in the early hours of Wednesday.The Palakkad Railway Division officials said a report had been sent to the Northern Railway for taking action against the Train Superintendent and TTE as they came under the jurisdiction of the Northern Railway.The train was detained at Shoranur station for more than an hour following the incident, Palakkad Division officials here said.Train Superintendent, Lohit Singh, 59, and TTE Surender Singh Punia, 38, were arrested by the Shoranur Railway Police on a complaint of assault filed by the victims who were travelling from Ernakulam to Nizamudeen.They told the Shoranur police that the Train Superintendent and TTE had demanded money for allotting them berths. They demanded a receipt from the railway officials. This led to an altercation.

  Indian Railways News  / Three railway projects to be completed by March 2013

Three railway projects in the State will be completed by March 2013.The three projects are Kolar-Chickballapur (Rs. 438 crore), Kottur-Harihar (Rs. 326 crore) and Chikmagalur-Kadur (Rs. 262 crore), Chief Minister Jagadish Shettar and Minister of State for Railways K.H. Muniyappa told presspersons here on Wednesday after a two-hour meeting with senior officials of the State government and the Railways.Completion of these projects had been delayed on account of hurdles in land acquisition. Delayed acquisition of land led to escalation of the project cost. The government has acquired 2,960 acres of land for various projects in the State. The cost escalation would be less than 20 per cent if the project is completed in a five-year period, they said.Mr. Shettar and Mr. Muniyappa said the State government and the Railways have taken up 14 projects on cost-sharing basis (50:50) and the State would contribute Rs. 5,829 crore to complete 1,430 km of railway line in the 14 projects. Mr. Shettar said the government has sanctioned its share of Rs. 100 crore for four projects: Kolar-Chickballapur (Rs. 20 crore), Hassan-Bangalore (Rs. 20 crore), Bagalkot-Kudachi (Rs. 40 crore) and Tumkur-Rayadurga (Rs. 20 crore).The Indian Institute of Science (IISc.), Bangalore, has prepared a report on laying a railway line between Talaguppa and Honnavar. Since environmental issues were involved in the completion of the project, a meeting would be convened in Delhi and IISc. scientists would be asked to present the report. Union Minister for Railways Mukul Roy would visit Bangalore next month to lay the foundation stone for various projects in the State, Mr. Muniyappa said.

Ashok Kumar Mital, General Manager, South-Western Railway, said the Railways had been undertaking gauge conversion of 110-120 km a year in the State. Efforts would be made to scale up work to 120 km–150 km a year and later to 200 km a year.

Issues related to construction of Bangalore Metro lines, construction of overpasses and underpassesin the city were also discussed in the meeting, Mr. Shettar said.