RailEnquiry

In order to increase product awareness and educate the Indian travel agents about its products and offerings, Rail Europe India will conduct a series of training programmes for retail agents, Global Sales Agents (GSAs) and their sub-agents across India from October 5 to October 23, 2012. The sessions will be conducted by Jason Tarabo, Trainer, Rail Europe Head Office, Paris, in Mumbai (October 5-10), Delhi (October15-18), Bengaluru (October 19-20), Kolkata (October 11), Hyderabad (October 22) and Chennai (October 23). Rail Europe will also be organising a training session in Dhaka, Bangladesh, which falls under the market purview of Rail Europe India Pvt Ltd.Kunal Kothari, Executive Director, REIPL, said, “This is the first time that we have planned a series of training programme for agents in India, keeping in mind our ‘India Focus’ initiative. Only when agents are informed about our various products, they can promote them and advise buyers appropriately.”Kothari added, “The training requirements of a GSA and their sub-agents are different from those of a retail agent. The GSAs and their sub-agents have our unique ticket booking and printing distribution system called ‘Euronet’ installed at their respective offices. So training for such agents would involve products as well as ‘Euronet’ education.”