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The Delhi-Amritsar Swarna Shatabdi is the only train that has rail hostesses in its executive class. TOI-Crest finds out if the service meets sky-high expectations.

It's an unusual moment for many of the travellers snugly ensconced in their upholstered seats in the executive compartment of a premier Indian train. A liveried, smiling woman with a cane basket full of candy strolls down the aisle, halting briefly at each seat to greet passengers with a warm namaste and a toffee. The passengers' amazement at this unexpected air-travel-like hospitality is a sight to behold.