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Southern Railway has started an all women Passenger Facilitation at Chennai Egmore from October 13, 2016 for assistance of women passengers. At this center only women personnel would be deployed by RPF (Railway Protection Force) and Commercial Department. Station Manager, Chennai Egmore will control the work of Passenger Facilitation Center while overall control of the center will remain under Chief Commercial Manager/Passenger Marketing who will serve as the guardian HOD for this facility.

The All Women Passenger Facilitation Center will provide assistance to women passengers in:
• Accessing Retiring Room Medical Help, and Rest Room Facility on the station• Getting prepaid Taxi/Auto services• Monitor registered prepaid taxis and autos at prepaid auto booth taken by the women during night hours• Facilitation of complaints registration in relation to Railways• Facilitation in filing complaints with Railway Police• Assistance in getting Luggage porters and Wheel Chairs • Platform/PNR/Train related enquiry or any other enquiry related to Railway
Apart from this, a Baby Feeding Center will be incorporated at every Women Passenger Facilitation Center where women passengers can feed their infants in the comfort.
The center is functioning at Platform no.4 of Chennai Egmore railway station.