RailEnquiry

KOLKATA: Metro services were disrupted for nearly 30 minutes during the morning peak hours on Monday due to a technical snag in an air-conditioned rake at the Mahatma Gandhi Road station. Commuters were inconvenienced after being asked to vacate the Kavi Subhas-bound train at 10.44am. They were forced to opt for other modes of transport to reach their destinations. with many of them missing important appointments."On reaching When the train reached MG Road station, the motorman realized that there was a problem with the brakes. The brakes refused to disengage when the motorman tried to resume the journey. Though the problem was rectified by technicians at the station itself, we couldn't ignore the safety aspect and asked commuters to vacate the rake. Many of them were unhappy but there was little we could do. These are technical snags that take place without any prior warning," a Metro Railway official said. Though services towards Dum Dum from Kavi Subhas continued for a while after the incident, they had to be discontinued as there weren't sufficient rakes at the Dum Dum end.Finally, Truncated services were run between Kavi Subhas and Maidan. Normal services resumed only at 11.23am after the affected rake was sent to the Tollygunge carshed.