RailEnquiry

Northern Railway has claimed that it has been taking measures to curb the tout menace. In a letter to TOI, it stated that the part about touts operating in different layers was incorrect: "Northern Railway is working with full responsibility to curb the practice of touting. During summer rush, NR vigilance department intensifies checks against touts, unauthorized travel agents and passengers travelling on transferred tickets purchased through unauthorized sources. Regular checks are carried out to detect malpractices at PRS, platforms, trains, parcel offices and catering units.

"NR also carries out campaigns through print and electronic media on illegal purchase of tickets. Such a report not only tarnishes the image of Railways, but also affects the credibility of the newspaper. The correspondent did not confirm the facts before publishing the report in the newspaper with the authorized railway officials."