RailEnquiry

CHENNAI: The Southern Railway on Thursday warned passengers against buying e-tickets from agents. The Central Railway Board has issued a set of "Do's and Don'ts" while buying e-tickets . It said the passengers should not buy e-tickets issued between 8am and 12noon from agents.

Violation of this rule will attract serious charges, including cancellation of the ticket and penal action under the Railway Act. The railways has advised passengers to make sure of the authority of private agents before booking tickets with them.

It has urged all passengers to verify the list of authorised agents on the IRCTC website. The railways insist that passengers correctly enter their cellphone numbers as confirmation messages are sent immediately after each booking or cancellation. Passengers are also advised to note the address and contact number of the principal agent in the ticket.