RailEnquiry

ALLAHABAD: The railway administration had decided to fix quota in the selection of Jan Sadharan Ticket Booking Sewak (JTBS) operators. Under the scheme, the selected persons are empowered to issue general tickets to the passengers at major locations in the city. Director (passenger marketing), Railway Board, Monica Agnihotri had written letters to all the chief commercial managers of the zonal railways in this regard. There would be 49.5% reservation of the total number of JTBSs on the divisional basis. Of this, 12% has been reserved for people belonging to Scheduled Caste, 8% for Scheduled Tribes, 20% for persons belonging to other backward classes (OBCs) while 9.5% has been reserved for person belonging to the minorities communities. The minorities would include Muslims, Sikhs, Christians, Buddhists and Zoroastrians (Parsis).

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The JTBS operators are allowed to issue season tickets. Each season ticket is to be treated as a single ticket/single passenger for the purpose of levy of service charge. Service charges to be realized by JTBS is Re 1 per passenger. Bank guarantee had been reduced to Rs 20,000 from Rs 40,000 and security deposit has been reduced to Rs 5,000 from existing Rs 15,000. JTBS operators are also permitted to operate one additional counter provided the sale of tickets is more than 800 per day on each counter for a period of one month. They may be allowed to shift from the original location to a new location at own cost with a view to increase sale of tickets.

The tenure of contract is enhanced to three years, renewable by a tenure of three years, subject to satisfactory performance. and the operators abide by terms and conditions prevailing at the time of renewal.

The railway ministry had introduced this scheme in 2008 with a view to appoint JSTB Sewaks in various parts of cities for issue of unreserved tickets through Computerized Unreserved Ticketing System (UTS).