| NDIAN RAILWAYS UNDERTAKES COMPREHENSIVE REVISION OF ITS REFUND RULES THE REVISED REFUND RULES WILL C by chotelal on 28 June, 2013 - 03:30 AM | ||
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 chotelal | NDIAN RAILWAYS UNDERTAKES COMPREHENSIVE REVISION OF ITS REFUND RULES THE REVISED REFUND RULES WILL C on 28 June, 2013 - 03:30 AM | |
Railway Passengers (Cancellation of ticket and Refund of fare) Rules, 1998 have not been substantially revised in the last 15 years during which period a large number of changes have taken place in the ticketing system of Indian Railways. Firstly, Computerised Passenger Reservation System (PRS) as well as Computerised Unreserved Ticketing System (UTS) have proliferated. Reservation through internet has also been introduced through which 45% of the total reserved tickets are issued. Integrated Train Enquiry System -- 139 is functional through which ticket status can be obtained through SMS. The above developments warranted that the refund rules be revised comprehensively. | ||