RailEnquiry

Muktsar : To solve the long-pending problem of railway passengers — waiting in queues to get tickets — the Divisional Railway Manager (DRM) Naresh Goyal on Wednesday said within a short period, the passengers would not have to wait in queues, as the official at the ticket counter would get the tickets ready, a few minutes before the departure of the train.The DRM, who had joined only a few days back, was on his first visit to the railway station. He inspected the railway tracks, platforms, toilets and met locals to know about the problems being faced by them.“After coming here, I saw a large number of passengers standing in queue to get the tickets. There is only one man behind the ticket counter, so I have asked the officials concerned to get a few tickets ready before the departure of a train so that the tickets could be issued to passengers quickly,” said the DRM, Northern railways, Ferozepur division.He further said the department was facing huge staff crunch, so it was not possible to appoint one more person at the ticket counter.About the construction of a railway overbridge (RoB), he said the work would be started once the funds are received.On a number of issues raised by Sham Lal Goyal, president of the National Consumer Awareness Forum, the DRM said he had noted down all the issues and would try to find out solutions for the same soon. He also asked Sham Lal to visit his office at Ferozepur to discuss the things in detail.The DRM said that the time-table of a few trains would also be changed, just to connect them with other trains.