RailEnquiry

ALLAHABAD: It is generally seen that passengers have to face problems when they do not have the change to give to the reservation clerk for getting the tickets. The railway administration has, therefore, decided to install Coin Vending Machines (CVMs) at stations. The Railway Board has issued guidelines for the same to railway stations. Installation of CVMs would now help passengers as they would now get the required number of coins by dropping the currency into the machine. The CVM would pop up the coins in accordance with the currency notes put into the machine.In this connection, deputy director traffic (G)-II in the Railway Board RC Pandey has written to all chief commercial managers of Indian Railways including North Central Railway to take steps for implementation of instructions. The number of the letter is 2008/TGIV/10/Coin Vending Machines.In the letter, it has been written that all the public sector banks will be permitted to install Coin Vending Machines (CVMs) at the railway booking offices. First choice could be given to the State Bank of India followed by other public sector banks on first-cum-first served basis.Indian Railways shall provide space for installation of the Coin Vending Machines on nominal one time licence fee of Rs1. Electricity will be provided free of cost. Electrical wiring from the nearest main supply point to the machine duly protected by MCB should be drawn by the service provider. The permission may be given to install these machines for a period of three years.

The bank shall install the machines at the locations identified by the respective railway divisions.

Total number of vending machines should be restricted to a maximum of four at each booking office in A-1 category stations and a maximum of 2 at each booking office at other category of stations.

However, the bank will maintain the machines at their own cost.

The bank will also ensure that the requisite amount of coins is available in machines at all the times.

The bank will also indicate the name of the manager who will be contacted in case of shortage of change and requirement of maintenance.

No advertisements on the machines will be permitted except the name and logo of the bank. Positioning of the machines should be such that they do not hinder the movement of the passengers.