RailEnquiry

WITH A view 10 strengthen safety of passengers and check crimes against women in (rains and stations. Railways will soon launch a 24x7 helpline which will be tracked on realtime basis across the country.
The proposed pan India toll-free helpline, first-of-its- kind in Railways, is going to be launched shortly to provide round-the-clock security-related assistance to passengers, a senior Railway Ministry official involved with the project said. Passengers can use the helpline to report thefts, harassment or any other untoward incident, he said. Railways has sought a three-digit number for the proposed helpline from the Department of Telecommunication and all necessary preparations are being made for providing security assistance to passengers, he said.
The hardware and software for the helpline arc being provided by Centre For Railway Information Systems (CRIS). It will be managed by Railway Protection Force.