RailEnquiry

Railway passengers are being made to run from one end of the platform to the other at Ernakulam Junction, thanks to digital sign boards, indicating the position of coaches, that have stopped functioning.
    The sign boards have been out-of-order almost three months back, according to sources. Passengers complained that the railways has not taken any steps to repair the same.
    Every day thousands crowd the information counter, which is located in the congested part of the station. Though two staffers are on duty round-theclock at the centre, passengers complained that it was not enough.
    “Many passengers board the wrong coach as the display boards have stopped working. They have to also drag their luggage from one coach to another. Getting information from the counter is a tough task,” said Mathew Paul, general secretary, All Kerala Railway Passengers Association.
    An official at the station said that there would be 10 to 20 people in front of the information centre at any given time. This has been creating chaos in front of the counter, he added.
    However, P L Ashok Kumar, area manager, Southern Railway, Ernakulam, said that the electronic display system would be repaired soon.