Title - Employees at Divisional railway manager office harass retired rail staff

ALLAHABAD: The retired employees of railways are being harassed on a routine basis by employees of Divisional railway manager. They have to run from pillar to post to sort out their grievances.In a recent case, Ram Vishan, a retired employee residing in Kanpur came to DRM office for getting the medical card.He came along with president of All India Retired Railwaymen's Federation Kishan Singh.However, the clerk talked using abusive language with both persons and threatened them.For the issue of medial card, Ram Vishan had to submit a no dues certificate of the bank regarding non-taking of the medical allowance. He gave a hand-written certificate to the personnel department staff Amod Singh duly signed by the bank manager.However, he rejected from taking the application.The contention of the clerk was that he would take a computerised copy from the bank. However, the hapless retired employees said that "As he has come from Kanpur and medical allowance is urgently required, therefore, it is not possible to bring a computerised copy from Kanpur. He also gave the reference about his old age.He then met the senior divisional personnel manager and the latter ordered that the necessary memo should be issued to the booking office so that medical card can be given to him.However, when the retired employee met the personnel department staff, he issued the wrong memo.

This memo issued by the erring employee of the personnel department was different. For the issue of medical card, the relevant head of the accounts is Z-660.

However, the personnel department staff deliberately mentioned the head Z-651which is entirely different. This was done simply of harassing the retired employee so that he cold not easily get the medical card.

When president of All India Retired Railwaymen's federation Kishan Singh intervened in the matter and requested him not to harass the employee, the clerk concerned abused him and also thereatend him.

Narrating his woes, the hapless Kishan Sing said "I have been fighting for the rights of the retired pensioner for the past 20 to 25 years but I have never been treated in this shabby manner. I have also interacted with the officer but they behave with courtesy.

However, this incident has deeply affected him.

Peeved over the matter, Kishan Singh has also submitted a written complaint to the divisional railway manager about the incident and urged for taking action against the erring employee of the personnel department.

Talking to TOI, chief public relations officer of NCR said that "We accord due respect to our retired employees and every effort is taken to do their work promptly. However, he assured that this matter would be looked and necessary action taken against the erring employee.